Data Protection
1. Data protection at a glance
General information
The following information will provide you with an easy to navigate overview of what will happen with your personal data when you visit this website. The term “personal data” comprises all data that can be used to personally identify you. For detailed information about the subject matter of data protection, please consult our Data Protection Declaration, which we have included beneath this copy.
Data collection on this website
Who is the responsible party for the recording of data on this website (i.e. the “controller”)?
The data processing on this website is carried out by the website operator. You can find the contact details in the “Note on the responsible party” section of this data protection declaration.
How do we collect your data?
On the one hand, your data is collected when you provide it to us. This may be data that you enter in a contact form, for example.
Other data are collected by our IT systems automatically or with your consent when you visit our website. These are primarily technical data (e.g. internet browser, operating system or time of page view). These data are collected automatically as soon as you enter this website.
What do we use your data for?
Some of the data is collected to ensure that the website is provided without errors. Other data can be used to analyze your user behavior.
Enabling and executing the guest's booking; execution of the guest's stay; tailoring the stay to the guest's wishes and interests; possibility of offering services in line with the guest's interests in the future as well; marketing related to hotel services and improving hotel services
What rights do you have regarding your data?
You have the right to receive information about the origin, recipient and purpose of your stored personal data at any time and free of charge. You also have the right to request the correction or deletion of this data. If you have given your consent to data processing, you can revoke this consent at any time for the future. You also have the right to request that the processing of your personal data be restricted under certain circumstances. Furthermore, you have the right to appeal to the relevant regulatory authority.
Please do not hesitate to contact us at any time regarding this or any other questions on the subject of data protection.
Analysis tools and tools from third-party providers
When you visit this website, your surfing behavior may be statistically evaluated. This is done primarily with so-called analysis programs.
Detailed information on these analysis programs can be found in the following data protection declaration.
We forward data to service providers and their agents who offer cloud-based software and data processing solutions for the hotel and evaluate and process guest data (for the above purposes) on behalf of the hotel.
2. Hosting
We host the contents of our website with the following provider:
Amazon Web Services (AWS)
The provider is Amazon Web Services EMEA SARL, 38 Avenue John F. Kennedy, 1855 Luxembourg (hereinafter AWS).
When you visit our website, your personal data is processed on AWS servers. Personal data may also be transferred to the AWS parent company in the United States. Data transfer to the United States is based on the EU standard contractual clauses. You can find details here: .
For more information, please refer to the AWS privacy policy: .
The use of AWS is based on Art. 6 para. 1 lit. f DSGVO. We have a legitimate interest in presenting our website as reliably as possible. If a corresponding agreement has been requested, the processing is carried out exclusively on the basis of Art. 6 (1) (a) GDPR and Section 25 (1) TTDSG, insofar as the agreement includes the storage of cookies or access to information in the user's terminal device (e.g. device fingerprinting) within the meaning of the TTDSG. The agreement can be revoked at any time.
Contract data processing
We have concluded a contract for contract data processing for the use of the above-named service. This is a contract prescribed by data protection law that warrants that the personal data of our website visitors is processed only in accordance with our instructions and in compliance with the GDPR.
3. General information and mandatory information
Data protection
The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy.
When you use this website, various personal data is collected. Personal data is data that can be used to personally identify you. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this is done.
We would like to point out that data transmission over the internet (e.g. when communicating by email) can have security gaps. It is not possible to provide seamless protection of data against access by third parties.
Note on the responsible party
The responsible party for data processing on this website is:
ViCoTec IT-Sicherheit & Datenschutz GmbH & Co. KG
Im Technologiepark 12
26129 Oldenburg
+49 441 24 92 65 20
The responsible party is the natural or legal person who alone or jointly with others decides on the purposes and means of processing personal data (names, email addresses, etc.).
Storage duration
Unless a more specific storage period has been specified in this data protection declaration, your personal data will remain with us until the purpose for which it was collected no longer applies. If you assert a justified request for deletion or revoke your consent to data processing, your data will be deleted, provided that we have no other legally permissible reasons for storing your personal data (e.g. tax or commercial law retention periods); in the latter case, the deletion will take place after these reasons no longer apply.
General information on the legal basis for data processing on this website
If you have consented to the data processing, we process your personal data on the basis of Art. 6 (1) point a GDPR or Art. 9 (2) point a GDPR, insofar as special categories of data are processed pursuant to Art. 9 (1) GDPR. In the case of express consent to the transfer of personal data to third countries, the data processing is also carried out on the basis of Art. 49 (1) (a) GDPR. If you have consented to the storage of cookies or access to information in your terminal device (e.g. via device fingerprinting), the data processing is also carried out on the basis of Section 25 (1) TTDSG. The consent can be revoked at any time. If your data is required for the fulfillment of a contract or for the implementation of pre-contractual measures, we process your data on the basis of Art. 6 Para. 1 lit. b GDPR. Furthermore, we process your data if it is required for the fulfillment of a legal obligation on the basis of Art. 6 Para. 1 lit. c GDPR. Furthermore, data processing can be carried out on the basis of our legitimate interest in accordance with Art. 6 (1) point f GDPR. The following paragraphs of this data protection declaration provide information about the relevant legal bases in each individual case.
Note on data transfer to the USA and other third countries
Among other things, we use tools from companies based in the United States or other third countries that do not have adequate data protection. When these tools are active, your personal data may be transferred to and processed in these third countries. We would like to point out that these countries do not guarantee a level of data protection comparable to that in the EU. For example, US companies are obliged to release personal data to security authorities without you as the data subject being able to take legal action against this. It cannot therefore be ruled out that US authorities (e.g. secret services) may process, evaluate and permanently store your data on US servers for monitoring purposes. We have no influence over these processing activities.
Revocation of your consent to data processing
Many data processing operations are only possible with your express consent. You can revoke consent that you have already given at any time. The legality of the data processing carried out up to the point of revocation remains unaffected by the revocation.
Right to object to data collection in special cases and to direct advertising (Art. 21 GDPR)
Right of appeal to the competent supervisory authority
In the event of violations of the GDPR, data subjects have the right to log a complaint with a supervisory agency, in particular in the member state where they usually maintain their domicile, place of work or at the place where the alleged violation occurred. The right to log a complaint is in effect regardless of any other administrative or court proceedings available as legal recourses.
Right to data portability
You have the right to have data which we process based on your consent or in fulfillment of a contract automatically delivered to yourself or to a third party in a standard, machine-readable format. If you require the direct transfer of data to another responsible party, this will only be done to the extent technically feasible.
Information, deletion and correction
You have the right to free information about your stored personal data, their origin and recipient and the purpose of the data processing and, if necessary, a right to correct or delete this data at any time within the scope of the applicable legal provisions. You can contact us at any time if you have further questions about personal data.
Right to restriction of processing
You have the right to request the restriction of the processing of your personal data. You can contact us at any time regarding this. The right to restriction of processing applies in the following cases:
If you dispute the accuracy of your personal data stored by us, we usually need time to verify this. For the duration of the verification, you have the right to request the restriction of the processing of your personal data.
If the processing of your personal data was/is carried out unlawfully, you can request the restriction of data processing instead of deletion.
If we no longer need your personal data, but you need it to exercise, defend or assert legal claims, you have the right to request that the processing of your personal data be restricted instead of deleted.
If you have objected to processing pursuant to Article 21(1) GDPR, your rights and our rights will have to be weighed against each other. As long as it has not been determined whose interests prevail, you have the right to demand a restriction of the processing of your personal data.
If you have restricted the processing of your personal data, these data – apart from their storage – may be processed only with your consent or for the purpose of asserting, exercising or defending legal claims or protecting the rights of another natural or legal person or on grounds of an important public interest of the European Union or a Member State.
SSL or TLS encryption
This site uses SSL or TLS encryption for security reasons and for the protection of the transmission of confidential content, such as the inquiries you send to us as the site operator. You can recognize an encrypted connection in your browser's address line when it changes from “http://” to “https://” and the lock icon is displayed in your browser's address bar.
If SSL or TLS encryption is activated, the data you transfer to us cannot be read by third parties.
Encrypted payment transactions on this website
If you enter into a contract which requires you to send us your payment information (e.g. account number for direct debits), we will require this data to process your payment.
Payment transactions using common means of payment (Visa/MasterCard, direct debit) are only made via encrypted SSL or TLS connections. You can recognize an encrypted connection by the fact that the browser's address line changes from “http://” to “https://” and by the lock symbol in your browser line.
If the communication with us is encrypted, the payment data you transmit to us cannot be read by third parties.
Objection to advertising e-mails
We hereby object to the use of contact data published in accordance with the imprint obligation to send unsolicited advertising and information material. The site operators expressly reserve the right to take legal action in the event of unsolicited advertising information being sent, for example by spam e-mails.
4. data collection on this website
Cookies
Our websites use so-called “cookies”. Cookies are small data packages and do not cause any damage to your end device. They are either stored temporarily for the duration of a session (session cookies) or permanently (permanent cookies) on your end device. Session cookies are automatically deleted after the end of your visit. Permanent cookies remain stored on your end device until you delete them yourself or until they are automatically deleted by your web browser.
In some cases, cookies from third-party companies may also be stored on your device when you visit our site (third-party cookies). These enable us or you to use certain services provided by the third-party company (e.g. cookies for processing payment services).
Cookies have various functions. Many cookies are technically necessary because certain website functions would not work without them (e.g. the shopping cart function or the display of videos). Other cookies are used to evaluate user behavior or display advertising.
Cookies that are required for the performance of electronic communication processes, for the provision of certain functions you want to use (e.g. for the shopping cart function) or those that are necessary for the optimization of the website (e.g. cookies that provide measurable insights into the web audience) (necessary cookies) shall be stored on the basis of Art. 6 Sect. 1 lit. f GDPR, unless a different legal basis is cited. The website operator has a legitimate interest in the storage of necessary cookies for the technically error-free and optimized provision of its services. If consent to the storage of cookies and comparable recognition technologies has been requested, the processing is carried out exclusively on the basis of this consent (Art. 6 para. 1 lit. a DSGVO and § 25 para. 1 TTDSG); the consent can be revoked at any time.
You can set your browser so that you are informed when cookies are set and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general, and activate the automatic deletion of cookies when closing the browser. If you deactivate cookies, the functionality of this website may be limited.
If cookies are used by third-party companies or for analysis purposes, we will inform you of this separately in the context of this data protection declaration and, if necessary, request your consent.
Consent with Usercentrics
This website uses the consent technology of Usercentrics to obtain your consent to the storage of certain cookies on your device or to the use of certain technologies and to document this in a data protection compliant manner. The party offering this technology is Usercentrics GmbH, Sendlinger Straße 7, 80331 München, website: (hereinafter referred to as “Usercentrics”).
When you visit our website, the following personal data is transferred to Usercentrics:
Your consent(s) or the withdrawal of your consent(s)
Your IP address
Information about your browser
Information about your device
Time of your visit to the website
Furthermore, Usercentrics stores a cookie in your browser in order to be able to assign the consent you have given or its revocation. The data collected in this way is stored until you request us to delete it, delete the Usercentrics cookie itself or the purpose for storing the data no longer applies. Mandatory statutory retention requirements remain unaffected.
Usercentrics is used to obtain the legally required consent for the use of certain technologies. The legal basis for this is Art. 6 Para. 1 lit. c GDPR.
Contract data processing
We have concluded an order processing contract (AVV) for the use of the above-mentioned service. This is a contract required by data protection law that ensures that the personal data of our website visitors is processed only in accordance with our instructions and in compliance with the GDPR.
Consent with ConsentManager
Our website uses the Consent technology from ConsentManager to obtain your consent to the storage of certain cookies on your device or the use of certain technologies and to document this consent in a data protection compliant manner. The provider of this technology is Jaohawi AB, Håltegelvägen 1b, 72348 Västerås, Sweden, website: https://www.consentmanager.de (hereinafter referred to as “ConsentManager”).
When you visit our website, a connection is established to the ConsentManager servers to obtain your consent and other declarations regarding the use of cookies. ConsentManager then stores a cookie in your browser to be able to assign the consent you have given or any revocations of consent. The data collected in this way is stored until you ask us to delete it, delete the Consent Manager provider cookie itself or the purpose for storing the data no longer applies. Mandatory statutory retention requirements remain unaffected.
We use ConsentManager to obtain the declarations of consent required by law for the use of cookies. The legal basis for this is Art. 6 Sect. 1 lit. c GDPR.
Contract data processing
We have concluded an order processing contract (AVV) for the use of the above-mentioned service. This is a contract prescribed by data protection law that ensures that the personal data of our website visitors is processed only in accordance with our instructions and in compliance with the GDPR.
Contact form
If you send us inquiries via the contact form, your details from the inquiry form, including the contact details you provided there, will be stored by us for the purpose of processing the inquiry and in case of follow-up questions. We will not share this information without your consent.
The processing of these data is based on Art. 6 para. 1 lit. b DSGVO, if your request is related to the execution of a contract or if it is necessary to carry out pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective processing of the requests addressed to us (Art. 6 para. 1 lit. f DSGVO) or on your consent (Art. 6 para. 1 lit. a DSGVO), provided that this has been requested; the consent is revocable at any time.
The information you have entered into the contact form shall remain with us until you ask us to eradicate the data, revoke your consent to the archiving of data or if the purpose for which the information is being archived no longer exists (e.g. after we have concluded our response to your inquiry). This shall be without prejudice to any mandatory legal provisions – in particular retention periods.
Request by e-mail, telephone or fax
If you contact us by email, telephone or fax, your request, including all resulting personal data (name, request) will be stored and processed by us for the purpose of processing your request. We will not share this information without your permission.
The processing of these data is based on Art. 6 para. 1 lit. b DSGVO, if your request is related to the execution of a contract or if it is necessary to carry out pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective processing of the requests addressed to us (Art. 6 para. 1 lit. f DSGVO) or on your consent (Art. 6 para. 1 lit. a DSGVO), provided that this has been requested; the consent is revocable at any time.
The data you send to us via contact requests will remain with us until you request us to delete it, revoke your consent to store it, or the purpose for storing the data no longer applies (e.g. after we have finished processing your request). Mandatory statutory provisions – in particular statutory retention periods – remain unaffected.
Registration on this website
You can register on this site to access additional features on the site. We use the data entered for this purpose only for the use of the respective offer or service for which you have registered. The mandatory information requested during registration must be provided in full. Otherwise, we will reject the registration.
We will use the email address specified during registration to inform you about important changes, such as those to the scope of services or technical changes.
The data entered during registration is processed for the purpose of implementing the user relationship established by the registration and, if necessary, for initiating further contracts (Art. 6 (1) (b) GDPR).
We will continue to store the data collected during registration for as long as you remain registered on this website. Statutory retention periods remain unaffected.
Registration with Facebook Connect
Instead of registering directly on this website, you also have the option to register using Facebook Connect. This service is provided by Meta Platforms Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland. According to Facebook's statement the collected data will also be transferred to the USA and other third-party countries.
If you decide to register with Facebook Connect and click on the “Login with Facebook”/“Connect with Facebook” button, you will automatically be redirected to the Facebook platform. There you can log in with your user data. This will link your Facebook profile to this website or our services. This link gives us access to your data stored on Facebook. This includes, in particular:
Facebook name
Facebook profile and cover picture
Facebook cover picture
Email address stored on Facebook
Facebook ID
Facebook friends lists
Facebook likes
Birthday
Gender
Country
Language
This data is used to set up, provide and personalize your account.
The registration with Facebook Connect and the associated data processing operations are carried out on the basis of your consent (Art. 6 para. 1 lit. a GDPR). You can revoke this consent at any time with effect for the future.
Insofar as personal data is collected on our website using the tools described here and forwarded to Facebook, we and Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbor, Dublin 2, Ireland are jointly responsible for this data processing (Art. 26 GDPR). The joint responsibility is limited exclusively to the collection of the data and its forwarding to Facebook. The processing by Facebook that takes place after the data has been forwarded is not part of the joint responsibility. The obligations incumbent on us have been set out in a joint processing agreement. The wording of the agreement can be found at: . According to this agreement, we are responsible for providing data protection information when using the Facebook tool and for implementing the tool on our website in a manner that is secure under data protection law. Facebook is responsible for the data security of Facebook products. You can assert data subject rights (e.g. requests for information) regarding the data processed by Facebook directly with Facebook. If you assert the data subject rights with us, we are obliged to forward them to Facebook.
Data transfer to the US is based on the Standard Contractual Clauses (SCC) of the European Commission. Details can be found here: , and .
For more information, please see Facebook's Terms of Use and Data Policy. These can be found at: and .
Comments on this website
For the comment function on this page, in addition to your comment, information about when the comment was created, your e-mail address and, if you do not post anonymously, the username you have chosen will be stored.
Storage period for comments
The comments and the associated data are stored and remain on this website until the commented content has been completely deleted or the comments have to be deleted for legal reasons (e.g. offensive comments).
Legal basis
Comments are stored on the basis of your consent (Art. 6 Sect. 1 lit. a GDPR). You have the right to revoke at any time any consent you have already given us. To do so, all you are required to do is send us an informal notification via e-mail. This shall be without prejudice to the lawfulness of any data collection that occurred prior to your revocation.
5. Social Media
This website includes elements of the social network Facebook. The provider of this service is Meta Platforms Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland. According to Facebook's statement the collected data will be transferred to the USA and other third-party countries too.
An overview of the Facebook social media elements can be found here: .
When the social media element is active, a direct connection is established between your device and the Facebook server. Facebook thereby receives the information that you have visited this website with your IP address. If you click the Facebook “Like” button while you are logged into your Facebook account, you can link the contents of this website to your Facebook profile. This allows Facebook to associate your visit to this website with your user account. Please note that, as the provider of this site, we have no knowledge of the content of the data transmitted or how Facebook uses it. For more information, please refer to Facebook's privacy policy at: .
Insofar as consent has been obtained, the use of the above-mentioned service is based on Art. 6 para. 1 lit. a GDPR and § 25 TTDSG. Consent can be revoked at any time. Insofar as no consent has been obtained, the use of the service is based on our legitimate interest in the widest possible visibility in social media.
Insofar as personal data is collected on our website with the help of the tools described here and forwarded to Facebook, we and Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbor, Dublin 2, Ireland are jointly responsible for this data processing (Art. 26 GDPR). The joint responsibility is limited exclusively to the collection of the data and its disclosure to Facebook. The processing by Facebook that takes place after the data has been forwarded is not part of the joint responsibility. The obligations incumbent on us have been set out in a joint processing agreement. The wording of the agreement can be found at: . According to this agreement, we are responsible for providing data protection information when using the Facebook tool and for implementing the tool on our website in a manner that is secure under data protection law. Facebook is responsible for the data security of Facebook products. You can assert data subject rights (e.g. requests for information) regarding the data processed by Facebook directly with Facebook. If you assert the data subject rights with us, we are obliged to forward them to Facebook.
Data transfer to the US is based on the Standard Contractual Clauses (SCC) of the European Commission. Details can be found here: , and .
This website incorporates features of the Instagram service. These features are offered by Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbor, Dublin 2, Ireland.
When the social media element is active, a direct connection is established between your device and the Instagram server. This enables Instagram to receive information about your visit to this website.
If you are logged into your Instagram account, you can link the contents of this website to your Instagram profile by clicking the Instagram button. This enables Instagram to associate your visit to this website with your user account. We would like to point out that, as the provider of the pages, we do not receive any knowledge of the content of the data transmitted or its use by Instagram.
Insofar as consent has been obtained, the use of the aforementioned service is based on Art. 6 Sect. 1 lit. a GDPR and § 25 TTDSG. The consent can be revoked at any time. Insofar as no consent has been obtained, the use of the service is based on our legitimate interest in the widest possible visibility in social media.
Insofar as personal data is collected on our website with the help of the tools described here and forwarded to Facebook or Instagram, we and Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbor, Dublin 2, Ireland are jointly responsible for this data processing (Art. 26 GDPR). The joint responsibility is limited exclusively to the collection of the data and its transfer to Facebook or Instagram. The processing by Facebook or Instagram that takes place after the transfer is not part of the joint responsibility. The obligations incumbent on us jointly have been set out in a joint processing agreement. The wording of the agreement can be found at: . According to this agreement, we are responsible for providing data protection information when using the Facebook or Instagram tool and for implementing the tool on our website in a manner that is secure under data protection law. Facebook is responsible for the data security of Facebook or Instagram products. You can assert data subject rights (e.g. requests for information) regarding the data processed by Facebook or Instagram directly with Facebook. If you assert the rights of data subjects with us, we are obliged to forward them to Facebook.
Data transfer to the US is based on the Standard Contractual Clauses (SCC) of the European Commission. Details can be found here: , and .
For more information, please see the Instagram Privacy Policy: .
This website uses elements of the LinkedIn network. The provider of these elements is LinkedIn Ireland Unlimited Company, Wilton Plaza, Wilton Place, Dublin 2, Ireland.
Each time you access a page of this website that contains LinkedIn elements, a connection to LinkedIn's servers is established. LinkedIn is informed that you have visited this website with your IP address. If you click on the LinkedIn “Recommend” button and are logged into your LinkedIn account, LinkedIn is able to associate your visit to this website with you and your user account. We would like to point out that, as the provider of the pages, we have no knowledge of the content of the data transmitted or how it is used by LinkedIn.
Insofar as consent has been obtained, the use of the above-mentioned service is based on Art. 6 (1) point a GDPR and Art. 25 TTDSG. Consent can be revoked at any time. If consent has not been obtained, the use of the service is based on our legitimate interest in the widest possible visibility in social media.
Data transfer to the US is based on the standard contractual clauses of the EU Commission. Details can be found here:
Further information on this can be found in LinkedIn's privacy policy at: .
6. analysis tools and advertising
Google Analytics
This website uses functions of the web analysis service Google Analytics. The provider of this service is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.
Google Analytics enables the website operator to analyze the behavior of website visitors. In doing so, the website operator receives various usage data, such as page views, length of stay, operating systems used and origin of the user. These data are assigned to the respective end device of the user. An assignment to a user ID does not take place.
Furthermore, we can use Google Analytics to record your mouse and scroll movements and clicks, among other things. Google Analytics also uses various modeling approaches to supplement the collected data sets and uses machine learning technologies for data analysis.
Google Analytics uses technologies that enable the recognition of the user for the purpose of analyzing user behavior (e.g. cookies or device fingerprinting). The information collected by Google about the use of this website is usually transferred to a Google server in the USA and stored there.
This service is used on the basis of your consent in accordance with Art. 6 (1) a GDPR and Section 25 (1) TTDSG. This consent can be withdrawn at any time.
Data transmission to the US is based on the Standard Contractual Clauses (SCC) of the European Commission. Details can be found here: .
Browser plug-in
You can prevent Google from collecting and processing your data by downloading and installing the browser plug-in available at the following link: .
For more information about how Google Analytics handles user data, see Google's privacy policy: .
Contract data processing
We have executed a contract data processing agreement with Google and are implementing the stringent requirements of the German data protection agencies to the fullest when it comes to the use of Google Analytics.
Facebook Pixel
This website uses the Facebook pixel to measure visitor conversion. The provider of this service is Meta Platforms Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland. However, according to Facebook, the collected data is also transferred to the United States and other third-party countries.
This enables the behavior of site visitors to be tracked after they have been redirected to the provider's website by clicking on a Facebook ad. This allows the effectiveness of Facebook ads to be evaluated for statistical and market research purposes and future advertising efforts to be optimized.
The data collected is anonymous to us as the operator of this website, and we cannot draw any conclusions about the identity of the users. However, the data is stored and processed by Facebook so that a connection to the respective user profile is possible and Facebook can use the data for its own advertising purposes, in accordance with the Facebook Data Usage Policy. This allows Facebook to enable the placement of ads on and off Facebook. We, as the site operator, have no influence over how the data is used.
This service is used on the basis of your consent in accordance with Art. 6 (1) point a GDPR and Art. 25 (1) TTDSG. Consent can be revoked at any time.
Data transmission to the US is based on the Standard Contractual Clauses (SCC) of the European Commission. Details can be found here: and .
Insofar as personal data is collected on our website with the help of the tool described here and forwarded to Facebook, we and Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbor, Dublin 2, Ireland are jointly responsible for this data processing (Art. 26 GDPR). The joint responsibility is limited exclusively to the collection of the data and its forwarding to Facebook. The processing by Facebook that takes place after the data has been forwarded is not part of the joint responsibility. The obligations incumbent on us have been set out in a joint processing agreement. The wording of the agreement can be found at: . According to this agreement, we are responsible for providing data protection information when using the Facebook tool and for implementing the tool on our website in a manner that is secure under data protection law. Facebook is responsible for the data security of Facebook products. You can assert data subject rights (e.g. requests for information) regarding the data processed by Facebook directly with Facebook. If you assert the data subject rights with us, we are obliged to forward them to Facebook.
You can find more information about protecting your privacy in Facebook's data policy: .
You can also disable the remarketing function “Custom Audiences” in the ad settings section at . To do this, you must be logged into Facebook.
If you do not have a Facebook account, you can disable usage-based advertising from Facebook on the European Interactive Digital Advertising Alliance website: .
7. Newsletter
Newsletter data
If you wish to receive the newsletter offered on the website, we require an e-mail address from you as well as information that allows us to verify that you are the owner of the e-mail address provided and that you agree to receive the newsletter. Further data will not be collected or will only be collected on a voluntary basis. We use newsletter service providers, which are described below, to process the newsletter.
Cleverreach
This website uses the services of CleverReach to send newsletters. The provider of these services is Rocket Science Group LLC, 675 Ponce De Leon Ave NE, Suite 5000, Atlanta, GA 30308, USA.
Mailchimp is a service that organizes and analyzes the distribution of newsletters, among other things. If you provide data for the purpose of subscribing to our newsletter (e.g. your e-mail address), it will be stored on Mailchimp servers in the United States.
With the help of Mailchimp, we can analyze our newsletter campaigns. When you open an e-mail sent by Mailchimp, a file included in the e-mail (called a web beacon) connects to Mailchimp's servers in the United States. This allows us to determine if a newsletter message has been opened and which links you click on. In addition, technical information is collected (e.g. time of retrieval, IP address, browser type and operating system). This information cannot be assigned to the respective newsletter recipient. They are used exclusively for statistical analysis of newsletter campaigns. The results of these analyzes can be used to better adapt future newsletters to the interests of the recipients.
If you do not want to permit an analysis by Mailchimp, you must unsubscribe from the newsletter. We provide a link for this purpose in every newsletter message.
Data processing is based on your consent (Art. 6 para. 1 lit. a GDPR). You may revoke this consent at any time by unsubscribing from the newsletter. The legality of the data processing operations already carried out remains unaffected by the revocation.
The data you provide us with for the purpose of subscribing to the newsletter will be stored by us or the newsletter service provider until you unsubscribe from the newsletter and will be deleted from the newsletter distribution list after you unsubscribe from the newsletter. Data that we have stored for other purposes remains unaffected.
Data transmission to the US is based on the Standard Contractual Clauses (SCC) of the European Commission. Details can be found here: and .
After you have unsubscribed from the newsletter distribution list, your e-mail address may be stored by us or the newsletter service provider in a blacklist if this is necessary to prevent future mailings. The data from the blacklist is used only for this purpose and is not merged with other data. This serves both your interest and our interest in complying with the legal requirements when sending newsletters (legitimate interest within the meaning of Art. 6 (1) lit. f GDPR). The storage in the blacklist is not limited in time. You may object to the storage if your interests outweigh our legitimate interest.
For more details, please consult the Data Privacy Policies of Mailchimp at: .
Contract data processing
We have executed a contract for services for the use of the above-named service. This is a contract mandated by data privacy protection legislation, ensuring that the personal data of our website visitors is processed only in compliance with the GDPR and in accordance with our instructions.
8. Plugins and tools
YouTube
This website embeds videos from the website YouTube. The website operator is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.
When you visit one of our web pages on which YouTube is embedded, a connection to the YouTube servers is established. This tells the YouTube server which of our pages you have visited.
Furthermore, YouTube can store various cookies on your device or use comparable technologies for recognition (e.g. device fingerprinting). This allows YouTube to obtain information about visitors to this website. This information is used, among other things, to collect video statistics, improve user-friendliness and prevent fraud.
If you are logged into your YouTube account, you enable YouTube to associate your browsing behavior directly with your personal profile. You can prevent this by logging out of your YouTube account.
YouTube is used in the interest of making our online offerings more appealing. This constitutes a legitimate interest within the meaning of Article 6(1)(f) of the GDPR. If a corresponding agreement has been requested, the processing is carried out exclusively on the basis of Art. 6 (1) (a) DSGVO and § 25 (1) TTDSG, insofar as the agreement includes the storage of cookies or access to information in the user's terminal device (e.g. device fingerprinting) within the meaning of the TTDSG. The agreement can be revoked at any time.
Further information on the handling of user data can be found in YouTube's privacy policy at: .
Google Maps
This site uses the mapping service Google Maps. The provider of this service is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.
To use the Google Maps features, it is necessary to store your IP address. This information is usually transferred to a Google server in the United States and stored there. The provider of this site has no influence on this data transfer. If Google Maps is activated, Google may use Google Fonts for the purpose of a uniform display of fonts. When you access Google Maps, your browser loads the required web fonts into your browser cache to display texts and fonts correctly.
The use of Google Maps is in the interest of making our website appealing and to facilitate the location of places specified by us on the website. This constitutes a justified interest pursuant to Art. 6 (1) (f) DSGVO. If the appropriate consent has been requested, the processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a DSGVO and § 25 para. 1 TTDSG, insofar as the consent includes the storage of cookies or access to information in the user's terminal device (e.g. device fingerprinting) within the meaning of the TTDSG. The consent can be revoked at any time.
Data transmission to the US is based on the Standard Contractual Clauses (SCC) of the European Commission. Details can be found here: and sccs/.
For more information on how user data is handled, please refer to Google's privacy policy: .
Google reCAPTCHA
We use “Google reCAPTCHA” (hereinafter “reCAPTCHA”) on this website. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.
The purpose of reCAPTCHA is to determine whether data entry on this website (e.g. in a contact form) is done by a human or by an automated program. To do this, reCAPTCHA analyzes the behavior of the website visitor based on various characteristics. This analysis starts automatically as soon as the website visitor enters the website. For the analysis, reCAPTCHA evaluates various information (e.g. IP address, how long the visitor has been on the website, or mouse movements made by the user). The data collected during the analysis will be forwarded to Google.
The reCAPTCHA analyses take place entirely in the background. Website visitors are not advised that an analysis is taking place.
The data are stored and analyzed on the basis of Art. 6 Sect. 1 lit. f GDPR. The website operator has a legitimate interest in protecting its site from abusive automated crawling and spam. If a corresponding agreement has been requested, the processing is carried out exclusively on the basis of Art. 6 (1) (a) GDPR and Section 25 (1) TTDSG, insofar as the agreement includes the storage of cookies or access to information in the user's terminal device (e.g. device fingerprinting) within the meaning of the TTDSG. The agreement can be revoked at any time.
For more information about Google reCAPTCHA, please refer to the Google Privacy Policy and the Google Terms of Use at the following links: and .
Google Web Fonts
This site uses so-called Google Fonts, which are provided by Google, for the uniform display of fonts. When you access a page, your browser loads the required fonts into your browser cache to display texts and fonts correctly. To do this, the browser you use must connect to Google's servers. This gives Google knowledge that this website has been accessed via your IP address. Google Fonts are used on the basis of Art. 6 Sect. 1 lit. f GDPR. The website operator has a legitimate interest in a uniform presentation of the font on the website. If a corresponding agreement has been requested, the processing is carried out exclusively on the basis of Art. 6 (1) (a) DSGVO and Section 25 (1) TTDSG, insofar as the agreement includes the storage of cookies or access to information in the user's terminal device (e.g. device fingerprinting) within the meaning of the TTDSG. The agreement can be revoked at any time.
If your browser does not support Google Fonts, a default font will be used by your computer.
Further information about Google Fonts can be found at and in Google's privacy policy .
Google Tag Manager
We use Google Tag Manager. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. Google Tag Manager is a tool that allows us to integrate tracking or statistical tools and other technologies on our website. Google Tag Manager itself does not create user profiles, store cookies or carry out independent analyses. It merely serves to manage and display the tools integrated via it. However, the Google Tag Manager does collect your IP address, which may also be transmitted to Google's parent company in the United States.
The Google Tag Manager is used on the basis of Art. 6 Sect. 1 lit. f GDPR. The website operator has a legitimate interest in the quick and uncomplicated integration and management of various tools on its website. If a corresponding agreement has been requested, the processing is carried out exclusively on the basis of Art. 6 (1) (a) DSGVO and § 25 (1) TTDSG, insofar as the agreement includes the storage of cookies or access to information in the terminal device of the user (e.g. device fingerprinting) within the meaning of the TTDSG. The agreement can be revoked at any time.
Google AdSense
This website uses Google AdSense, a service for integrating advertisements. The provider of this service is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland. We use Google AdSense in “non-personalized” mode. In contrast to personalized mode, the advertisements are therefore not based on your previous user behavior and no user profile is created for you. Instead, so-called “context information” is used to select the advertising. The selected advertisements are then based, for example, on your location, the content of the website you are on or your current search terms. You can find out more about the differences between personalized and non-personalized targeting with Google AdSense at: .
Please note that cookies or comparable recognition technologies (e.g. device fingerprinting) can also be used when using Google AdSense in non-personalized mode. According to Google, these are used to combat fraud and abuse.
This service is used on the basis of your consent in accordance with Art. 6 para. 1 lit. a DSGVO and § 25 para. 1 TTDSG. Consent can be revoked at any time. Data transfer to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here: .
You can customize your advertising preferences independently in your user account. To do so, click on the following link and log in: .
Further information about Google's advertising technologies can be found here: and .
Google DoubleClick
This website uses Google DoubleClick features. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland, (hereinafter “DoubleClick”). DoubleClick is used to show you interest-based ads across the entire Google advertising network. With the help of DoubleClick, the ads can be customized to match the interests of the respective viewer. For example, our ads may appear in Google search results or in banner ads associated with DoubleClick.
In order to display interest-based advertising to users, DoubleClick must be able to recognize the respective viewer and assign the websites visited, clicks and other user behavior information to that viewer. To do this, DoubleClick uses cookies or comparable recognition technologies (e.g. device fingerprinting). The information collected is combined into a pseudonymous user profile to display interest-based advertising to the user in question.
This service is used on the basis of your consent in accordance with Art. 6 (1) a GDPR and Section 25 (1) TTDSG. This consent can be withdrawn at any time. Further information on how to object to the advertisements displayed by Google can be found at the following links: and .
Facebook plugins (Like & Share button)
This website includes plugins for the social network Facebook. The provider of this service is Facebook Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland. According to Facebook's statement the collected data will be transferred to the United States and other third-party countries too. You can recognize Facebook plugins by the Facebook logo or the “Like” button on this website. An overview of Facebook plugins can be found here: . When you visit this website, the plugin establishes a direct connection between your browser and the Facebook server. Facebook receives the information that you have visited this website with your IP address. If you click on the Facebook “Like” button while you are logged into your Facebook account, you can link the contents of this website to your Facebook profile. This allows Facebook to associate your visit to this website with your user account. We would like to point out that, as the provider of the pages, we do not receive any knowledge of the content of the data transmitted or its use by Facebook. For more information, please refer to the Facebook privacy policy at: . If you do not want Facebook to be able to assign visits to this website to your Facebook user account, please log out of your Facebook user account.
The use of Facebook plugins is based on Art. 6 Sect. 1 lit. f GDPR. The operator of the website has a legitimate interest in being as visible as possible on social media. If a corresponding agreement has been requested, the processing takes place exclusively on the basis of Art. 6 para. 1 lit. a GDPR; the agreement can be revoked at any time. Insofar as personal data is collected on our website using the tool described here and forwarded to Facebook, we and Facebook Ireland Limited, 4 Grand Canal Square, Grand Canal Harbor, Dublin 2, Ireland are jointly responsible for this data processing (Art. 26 GDPR). The joint responsibility is limited exclusively to the collection of the data and its forwarding to Facebook. The processing by Facebook that takes place after the data is forwarded is not part of the joint responsibility. The obligations incumbent on us have been set out in a joint processing agreement. The wording of the agreement can be found at: . According to this agreement, we are responsible for providing data protection information when using the Facebook tool and for implementing the tool on our website in a manner that is secure under data protection law. Facebook is responsible for the data security of Facebook products. You can assert data subject rights (e.g. requests for information) regarding the data processed by Facebook directly with Facebook. If you assert the data subject rights with us, we are obliged to forward them to Facebook. Data transfer to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here: https://www.facebook.com/legal/EU_data_transfer_addendum, https://de-de.facebook.com/help/566994660333381 and https://www.facebook.com/policy.php.
Microsoft Clarity
We work with Microsoft Clarity and Microsoft Advertising to understand how our website is used and interacted with using behavioral metrics, heatmaps and session replay to improve and market our products/services. Website usage data is collected using first and third party cookies and other tracking technologies to determine the popularity of products/services and online activity. We also use this information to optimize the website, for fraud/security purposes and for advertising. For more information on how Microsoft collects and uses data, please refer to the Microsoft Privacy Statement.
9. eCommerce and payment providers
Processing customer and contract data
We collect, process and use personal customer and contract data for the purpose of establishing, organizing and modifying our contractual relationships. We collect, process and use personal data concerning the use of this website (usage data) only to the extent necessary to enable the user to utilize the service or to bill the user. The legal basis for this is Art. 6 (1) (b) GDPR.
The collected customer data shall be deleted after completion of the order or termination of the business relationship and expiration of any existing statutory retention periods. Statutory retention periods remain unaffected.
Data transmission when concluding a contract for services and digital content
We only transfer personal data to third parties if this is necessary in the context of the contract, for example to the credit institution commissioned with the payment processing.
Any further transfer of the data will not take place or will only take place if you have expressly consented to the transfer. Your data will not be passed on to third parties without express consent, for example for advertising purposes.
The basis for data processing is Art. 6 para. 1 lit. b DSGVO, which allows the processing of data to fulfill a contract or pre-contractual measures.
10. Our own services
Handling of applicant data
We offer you the opportunity to apply for a job with us (e.g. by email, post or via an online application form). In the following, we will inform you about the scope, purpose and use of your personal data collected during the application process. We assure you that the collection, processing and use of your data is carried out in accordance with applicable data protection law and all other legal provisions and that your data will be treated in strict confidence.
Scope and purpose of data collection
If you send us an application, we process your associated personal data (e.g. contact and communication data, application documents, notes taken during job interviews, etc.) to the extent necessary to decide whether to establish an employment relationship. The legal basis for this is Section 26 of the German Federal Data Protection Act (BDSG) under German law (initiation of an employment relationship), Article 6 (1) (b) GDPR (general contract initiation) and – provided you have given your consent – Article 6 (1) (a) GDPR. Consent can be withdrawn at any time. Within our company, your personal data will only be shared with individuals involved in processing your application.
If your application is successful, the data you have submitted will be stored in our data processing systems on the basis of Section 26 of the German Federal Data Protection Act (BDSG) and Art. 6 (1) point b GDPR for the purpose of implementing the employment relationship.
Storage period for data
If we are unable to offer you a job, if you reject a job offer or withdraw your application, we reserve the right to store the data you have provided on the basis of our legitimate interests (Art. 6 (1) (f) GDPR) for up to 6 months from the end of the application process (rejection or withdrawal of the application). After that time, the data will be deleted and the physical application documents destroyed. The storage serves in particular as evidence in the event of a legal dispute. If it is evident that the data will be required after the six-month period has expired (e.g. due to an impending or pending legal dispute), the data will only be deleted when the purpose for further storage no longer applies.
Longer storage may also take place if you have given your consent (Art. 6 para. 1 lit. a GDPR) or if legal storage obligations prevent deletion.